Can GEICO require me to use their preferred body shop?

No. Texas law gives you the right to choose your own repair facility. GEICO may recommend a shop from their direct-repair program, but you can bring your vehicle to Platinum Auto Collision and your claim is handled the same way.

Do you work directly with GEICO adjusters?

Yes. We document the damage with photos and measurements, submit the estimate to your GEICO adjuster, and negotiate any supplement needed so the repair is completed to factory procedures.

Who pays my deductible on a GEICO claim?

Your deductible is owed to the shop at delivery on a first-party claim. If another driver was at fault and their carrier accepts liability, you usually pay nothing. We review your specific claim with you before work begins.

GEICO claims

GEICO Collision Claim Help in Pantego & Arlington, TX

GEICO claims move fast when the damage is documented properly the first time. Our team photographs every panel, pulls the manufacturer repair procedures, and submits a complete estimate to your GEICO adjuster instead of a partial one that leads to delays.

Call 817-677-9244 Get a free estimate

You are not obligated to use a GEICO Auto Repair Xpress facility. Bring your vehicle to Platinum Auto Collision and we work the claim directly with GEICO from start to finish.

How your GEICO claim works with us

1File the claim with GEICO and note your claim number
2Stop by for a free written estimate — no appointment needed
3We submit documentation and handle adjuster review
4Approved repairs start; we negotiate supplements as parts come apart
5Delivery with a written lifetime warranty on our workmanship

Good to know

We accept GEICO direct-pay and third-party liability claims
Free towing available for non-drivable vehicles across Tarrant County
Photo estimates accepted to get your claim started remotely

GEICO claims line

800-841-3000

Already have a claim number? Bring it with you and we take it from there.

GEICO claim questions

Can GEICO require me to use their preferred body shop?: No. Texas law gives you the right to choose your own repair facility. GEICO may recommend a shop from their direct-repair program, but you can bring your vehicle to Platinum Auto Collision and your claim is handled the same way.
Do you work directly with GEICO adjusters?: Yes. We document the damage with photos and measurements, submit the estimate to your GEICO adjuster, and negotiate any supplement needed so the repair is completed to factory procedures.
Who pays my deductible on a GEICO claim?: Your deductible is owed to the shop at delivery on a first-party claim. If another driver was at fault and their carrier accepts liability, you usually pay nothing. We review your specific claim with you before work begins.